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AI-Powered Contact Center

The friendlyAI contact centerfor modern business

QOTBOT answers questions, guides purchases, books time, and sends updates-so customers feel helped and you stay in control.

A2P/STOP-HELP compliantVoice & SMSWeb chatAudit trails
QOTBOT...
Always On
Reliable uptime
Instant
Lightning fast
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Built for your business

Coffee Shops
Restaurants
Fitness & Wellness
Finance Professionals
Banking
Fashion Stores
Religious Houses

Coffee Shops

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Reorders, specials, and pickup by text-without the line. 

What QOTBOT does best

Drive Sales

Drive Sales

Guide customers, recommend next steps, and recover missed opportunities-without feeling pushy.

Support Inquiries

Support Inquiries

Answer FAQs, look up orders/appointments, and escalate to a ticket only when needed.

Keep Everyone Updated

Keep Everyone Updated

Send compliant newsletters and SMS updates with your brand's tone (humor optional).

From zero to helpful in a day

1

Connect

Point your phone line and drop the site widget.

2

Teach

Add FAQs, menu/catalog, policies, and hours.

3

Grow

Track resolved questions, assists, opt-ins, and iterate.

Your customer & business OS

Inbox & Conversations

Inbox & Conversations

Calls, SMS, chat in one place with transcripts.

Contacts & Consent

Contacts & Consent

Profiles, tags, opt-in/out ledger.

Playbooks & Knowledge

Playbooks & Knowledge

Guardrail prompts, policies, and reusable replies.

Campaigns

Campaigns

Reminders, updates, and newsletters by segment.

Integrations

Integrations

Phone, calendars, commerce, POS/CRM.

Analytics

Analytics

Volume, resolution, assists, opt-ins (no vanity numbers).

Twilio Voice & SMSAWS (serverless)Cloudflare (edge hardening)Google/IBM (NLP options)Stripe (optional billing)CalendarsPOS/CommerceCRM

Newsletters without the heavy lift

  • Import or build segments from conversations and purchases.
  • Tone control: professional, warm, or lightly humorous.
  • One-click opt-out everywhere; consent is kept in the ledger.
Newsletter Management
QotCast Podcast

The QotCast: AI for Local & Enterprise

Short interviews and "day in the life" call flows for each vertical-subscribe for new episodes.

Built for trust from day one

Opt-in/Opt-out

Clear opt-in/opt-out

STOP/HELP handling built into every message flow.

Guardrails

Guardrails

Control tone, topics, and escalation rules.

Audit Trails

Audit trails

Track every change and campaign for compliance.

Ready to make customers smile?